How to Contact Rapido Customer Care Number, Email, Twitter - ImHindi

Have you ever wondered how to contact Rapido customer care when you need help with your ride? Rapido is India’s largest bike taxi app that offers fast, convenient, and affordable intra-city travel for millions of customers across 100+ cities. 

Whether you want to book a ride, track your captain, rate your experience, or report an issue, Rapido has multiple ways to assist you. In this blog post, we will show you how to contact Rapido customer care via Twitter, contact form, or physical address.

How to contact Rapido customer care via Twitter? 

One way to contact Rapido customer care is via Twitter. You can tweet your questions or feedback to @RapidoCares and get a response from their social media team. You can also follow them for updates, offers and tips on using Rapido. 

To make your tweet more visible and relevant, you can use hashtags like #RapidoBikeTaxi or #RapidoCustomerCare.

How to contact Rapido customer care via contact form? 

If you prefer to fill out a form instead of sending an email or a tweet, you can use the contact form on Rapido’s website. You can find it at https://rapido.bike/Contact. 

You will need to enter your name, email address, and mobile number and select whether you are a customer or a captain. Then you can write your comment in the box provided and click on submit. You will receive a confirmation message and an email from Rapido shortly.

Contacting Rapido Customer Care via Physical Addresses

How to contact Rapido customer care via registered office address? 

If you want to visit Rapido’s registered office or send them a letter, you can use their address in Hyderabad. Their registered office address is:

Roppen Transportation Services Pvt Ltd, 3rd Floor, Sai Prithvi Arcade, Megha Hills, Sri Rama Colony, Madhapur, Hyderabad - 500081

Head office address

If you want to visit Rapido’s head office or send them a letter, you can use their address in Bangalore. Their head office address is:

Roppen Transportation Services Pvt Ltd, #148, 1st Floor, SLV Nilaya, 5th Main 80ft road, HSR Layout 7th Sector, Bangalore 560102

Corporate office address

If you want to visit Rapido’s corporate office or send them a letter, you can use their address in Bangalore. Their corporate office address is:

Roppen Transportation Services Pvt Ltd (Rapido), Salarpuria Softzone, Wing C, First floor, Office 1, Block A, Bellandur Village, Varthur Hobli, Bangalore South Taluk, Outer Ring Road, Bangalore-560103

Rapido Customer Care Number or Email

If you are trying to find a direct phone number or email address to contact Rapido customer care, you may be disappointed to know that Rapido doesn't provide such options on their website or app. However, you can still reach out to them through the options we have mentioned above.

Conclusion

We hope this comprehensive guide has helped you understand how to contact Rapido customer care through different channels. Whether you prefer to send an email, tweet, or visit their office, Rapido's customer care team is always ready to assist you with your queries and complaints. If you have any feedback or suggestions, please let us know in the comments below.

FAQs Related to Rapido Customer Support

How do I talk to Rapido customer care?

You can contact Rapido customer care by filling out the query form on their website or using Twitter and other social networks. You can also check out the detailed method mentioned in this blog post above.

How do I complain to Rapido?

You can complain to Rapido by using the same methods as above: filling out the query form on their website, using Twitter, or their office addresses. You can also rate and review your ride experience on the app and provide feedback.

What is the customer base of Rapido?

According to their website, Rapido has over 10 million happy customers and over 100 million rides across more than 100 cities in India.

Does Rapido refund money?

Rapido does not have a clear policy on refunds, but you can contact their customer care team if you have any issues with your payment or ride fare. You can also check your transaction history on the app and see if there are any discrepancies.

Who owns Rapido?

Rapido is owned by Roppen Transportation Services Pvt Ltd, a company based in Bangalore, India. The founders of Rapido are Aravind Sanka, Pavan Guntupalli and Rishikesh SR.

How do I get a refund from Rapido wallet?

If you have added money to your Rapido wallet and want to withdraw it, you can go to your profile section on the app and tap on 'Wallet'. Then you can tap on 'Withdraw' and enter your bank account details. The amount will be transferred to your bank account within 24 hours